Privacy Policy

1.Overview

ListingMediaHub ("we," "us," or "our") provides white-label software that photography studios use to run bookings, scheduling, media delivery, client messaging, and payments. This policy explains what information we collect, how we use it, the third-party services we rely on, and the choices you have. It applies to studios, their authorized users (photographers, editors, and administrators), and the real estate clients who book shoots through the platform.

2.Information we collect

Account information

When you create an account we collect your name, email address, phone number, and role (realtor, photographer, editor, or administrator). Studios also provide business and billing details.

Booking information

When a shoot is booked we collect the property address, shoot timing, and any intake questionnaire answers provided.

Usage and device information

We collect basic technical information such as log data, device and browser type, and activity within the platform, so we can operate, secure, and improve the service.

3.How we use information

We use the information we collect to create and manage accounts, schedule and coordinate shoots, deliver media, process payments, provide support, keep the platform secure, and comply with legal obligations. We do not sell personal information.

4.Media files and storage

Photos, videos, floor plans, virtual staging, and 3D tour content uploaded to ListingMediaHub are stored using our cloud storage provider (Supabase Storage with Amazon S3). Files are accessible only to the client who ordered the shoot, the assigned photographer and editor, and platform administrators acting to operate or support the service.

5.Payments

Payment card details are handled by Stripe and are never stored on our servers. We retain a payment record showing the amount, status, and a Stripe reference identifier for accounting purposes.

6.Location data

Photographer profiles include the service-area coordinates the user chooses to publish. Property addresses are stored to match jobs to photographers and to calculate travel distance for compensation.

7.Google Calendar integration and Google user data

Connecting a Google Calendar is optional. If a photographer chooses to connect their Google Calendar, this section explains exactly what we access and what we do with it.

Scope we request

With your permission, we request the https://www.googleapis.com/auth/calendar.events scope. This lets us create, update, and delete only the calendar events that correspond to shoots assigned to you in ListingMediaHub.

What we do with it

The integration is a one-way sync from ListingMediaHub to your Google Calendar. When a shoot is scheduled, changed, or cancelled in ListingMediaHub, we create, update, or remove the matching event on your calendar so your schedule stays current.

What we do not do

• We do not read, store, or share any other events or information from your Google Calendar.
• We do not access events we did not create.
• We do not use Google Calendar data for advertising.
• We do not sell Google user data or transfer it to third parties, except as needed to provide this feature, comply with law, or as part of a merger or acquisition where it remains subject to this policy.
• We do not allow humans to read this data, except with your consent for support, to comply with law, for security, or where the data is aggregated and anonymized.
• We do not use Google user data to develop, improve, or train generalized artificial intelligence or machine learning models.

Storage and security of Google credentials

The access and refresh tokens that authorize the calendar sync are stored securely in encrypted form and are used only to perform the sync described above.

Disconnecting and revoking access

You can disconnect Google Calendar at any time from your settings, which stops the sync and removes future events we created. You can also revoke ListingMediaHub's access directly from your Google Account at myaccount.google.com/permissions.

8.How we share information

We do not sell user data. We share data with service providers strictly to operate the platform: Supabase for hosting, database, and storage; Amazon S3 for file storage; Stripe for payments; Google for the optional calendar integration described above; and mapping providers for distance calculation. We may also disclose information where required by law or to protect the rights, safety, and security of our users and the platform.

9.Data retention and deletion

Account data is retained while your account is active and for a reasonable period afterward as needed for legal, accounting, and security purposes. You can request access to, export of, or deletion of your data at any time by contacting us at the email below, and studios and users can also manage much of their data directly within the platform. When you disconnect Google Calendar, tokens and future synced events are removed as described above.

10.Security

We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and reputable infrastructure providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

11.Your rights and choices

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the email below. You can also disconnect optional integrations, such as Google Calendar, at any time from your settings.

12.Children's privacy

ListingMediaHub is a business tool intended for use by real estate and photography professionals. It is not directed to children, and we do not knowingly collect personal information from children.

13.Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, provide additional notice. Continued use of the platform after changes take effect means you accept the updated policy.

14.Contact